Contact Us

Last updated: 12 July 2026

For order support, billing questions, delivery status, or anything else about Amazon Growth Accelerator, contact us using the details below. Please quote your Order ID (format AGA-XXXX-XXXXXX) in every message about an existing order.

SERVICXY DIGITAL ALLIANCES (Partnership Firm)
Partners: Rekha Kumari and Deepak Kumar · Authorised signatory: Rekha Kumari
GSTIN: 09AFJFS0542P1ZF
Sheeshee Chouraha, Sandila Road, Auras, Tehsil Hasanganj, District Unnao, Uttar Pradesh 209870
Support email: support@servicxy.com
Phone/WhatsApp: +91-98110-98114
Support hours: Monday to Friday, 9:00 AM–5:00 PM IST (closed on public and festival holidays notified by the firm)

What to include

Your Order ID, the email used at checkout, and a short description of the issue. We respond during the support hours listed above.

Grievance redressal

If a support response does not resolve your concern, you may escalate it as a grievance. Write to the support email above with the subject line "Grievance — [your Order ID]". Grievances are acknowledged within 2 working days and we aim to resolve them within 7 working days. The grievance contact is Rekha Kumari (authorised signatory) at the merchant address above.

Payments and refunds

Payment issues are handled per the Cancellation and Refund Policy. Where a refund is approved, it is returned to the original payment method.