Terms and Conditions

Last updated: 16 September 2026

These Terms and Conditions ("Terms") govern (a) paid orders for Amazon Growth Accelerator (the "Service") and (b) enquiries submitted for Servicxy's other quote-based growth services, both from SERVICXY DIGITAL ALLIANCES (Partnership Firm) ("we", "us", the "Merchant"). By placing an order or submitting an enquiry you accept these Terms. Clauses 2-8 below describe Amazon Growth Accelerator specifically; clause 12 describes the other growth services.

1. The Service

Amazon Growth Accelerator is a digital professional consulting deliverable: a product-specific growth roadmap for one Amazon product (one ASIN) per order, in the package scope selected at checkout and described on the Pricing and Service Details page. Product photography, image design, A+ Content design, video production, advertising spend, marketplace fees, and third-party tool costs are not included.

2. Your responsibilities

You confirm that the product information you submit is correct, that you are authorised to request analysis for the submitted product, and that the delivery email you provide is monitored. Analysis is prepared from the product's public listing and the details you submit. We never ask for your Seller Central password or OTP. Where the Execution Support package includes guided implementation, it is provided through screen-sharing sessions in which you remain in control of your account at all times.

3. Orders and payment

This clause applies to Amazon Growth Accelerator orders. Prices are shown in INR before checkout. An order is confirmed only when payment is confirmed by our payment provider and you receive an Order ID. Package prices are fixed server-side; the amount charged is the package price shown at the time of order. Submitting an enquiry for one of our other growth services (clause 12) does not create an order and does not involve any payment on this website.

4. Delivery

Delivery is digital, by email, by the committed deadline stated on your order confirmation, as described in the Service Delivery Policy. No physical goods are shipped.

5. Revisions and clarification

Growth Roadmap includes 2 revisions, 15 days of clarification support from delivery, and 1 performance review conducted 15–30 days after delivery. Growth Roadmap + Execution Support includes 30 days of support from delivery with a maximum of 4 review cycles, including screen-sharing sessions. New scope (a different product, a re-analysis after major listing changes, or additional deliverables) requires a new order.

6. No outcome guarantee

Sales, ranking, advertising, and profitability outcomes depend on factors outside our control and are not guaranteed. See the Disclaimer.

7. Cancellation and refunds

As set out in the Cancellation and Refund Policy, which forms part of these Terms.

8. Intellectual property

On full payment, the delivered roadmap is licensed to you for use in your own business. We retain the right to use our underlying methods, frameworks, and templates.

9. Confidentiality and data

Information you submit is used to deliver the Service and handled per the Privacy Policy.

10. Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising from an order is limited to the amount paid for that order. We are not liable for indirect or consequential losses, including lost profits or marketplace account actions taken by Amazon.

11. Free tools

Servicxy also publishes a set of free tools (Amazon/Flipkart/Meesho reconciliation, GST invoice generator, barcode generator, listing title checker, keyword deduplicator, break-even ACoS and return-rate calculators, HSN/GST finder, image resizer, and label/PDF utilities) at servicxy.com/tools. These are provided free of charge and are not part of any paid order. They run entirely in your browser - no file or data you enter is uploaded to our servers (see the Privacy Policy for how each tool handles your data). Free tools are provided "as is", with no accuracy or outcome guarantee; always verify a tool's output (GST/HSN codes, barcode check digits, fee estimates, and similar) against the relevant official source - Seller Central, the GST portal, or Amazon's own documentation - before relying on it.

12. Other growth services

Servicxy also offers a set of quote-based growth services - including Marketplace Setup, PPC Management, Listing Optimization, Brand Registry, Catalog Management, A+ Content, Full Account Management, Lead Generation Systems, Sales Team Training, CRM and Automation Build, Performance Marketing, Ecommerce Business Consulting, and Corporate Operational Training - listed at servicxy.com/services. Submitting an enquiry for one of these services is free and does not create a paid order: no payment is collected on this website for them, and our team reviews your requirement and responds with a custom quote, usually within 1-2 business days. No order, delivery deadline, revision entitlement, or refund provision under clauses 1-8 above applies to these enquiries; if you proceed with a paid engagement after receiving a quote, its scope, price, and payment and refund terms will be confirmed with you in writing before you pay.

13. Independence

Amazon Growth Accelerator and Servicxy's other Amazon-related growth services are independent professional services and are not affiliated with, endorsed by, or sponsored by Amazon.

14. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to any mandatory consumer-protection rights available to you, courts at Unnao, Uttar Pradesh shall have exclusive jurisdiction.

15. Contact

SERVICXY DIGITAL ALLIANCES (Partnership Firm)
Partners: Rekha Kumari and Deepak Kumar · Authorised signatory: Rekha Kumari
GSTIN: 09AFJFS0542P1ZF
Sheeshee Chouraha, Sandila Road, Auras, Tehsil Hasanganj, District Unnao, Uttar Pradesh 209870
Support email: support@servicxy.com
Phone/WhatsApp: +91-98110-98114
Support hours: Monday to Friday, 9:00 AM–5:00 PM IST (closed on public and festival holidays notified by the firm)